ELEVATE

...with a swarm of referrals with them!

THE CLIENT EXPERIENCE BUNDLE

BUY THE BUNDLE →

and 

your

PROCESS 

KEEP CLIENTS

COMING BACK

for more

Because let's be honest, if the path to getting there felt really shaky and left your client lost and confused the majority of the time, they'll be less than ecstatic about the final product, no matter how great it is. But with the right copy components and systems in place, you can make your clients feel cared for from start to finish.
 
That's  what we consider a luxury experience and that's something they'll be excited to share with others.

Being a service-provider is about so much more than simply delivering a great end result.

the

Created to help you work more efficiently and serve your clients more thoughtfully, this bundle provides you with the copy and the design templates you need to deliver a smoother, more streamlined, and more personality-fueled experience from first call to final deliverable.

introducing...

CREATING

CLIENT EXPERIENCE

a

bundle

What's Inside Your 4-Part Bundle

save time & plan to impress

PART one

CLIENT WELCOME

This is what you'll promptly send to clients after they've signed their contract and paid their initial deposit. It's a great way to greet them, reiterate the most important parts of your process, and further communicate your expectations on their end. Delivered in a Google Doc for you to edit our provided copy and a corresponding, customizable Canva template so you can feel confident presenting a branded PDF to your clients.

PART two

CLIENT GOODBYE

After sending off your final deliverables, there's a little bit more work to be done. You still need to complete their offboarding! This is one of the best ways to do so. You get to include all the pertinent info and need-to-knows so they can make the most out of their investment (all without repeating yourself a million times).  Delivered in a Google Doc for you to edit our provided copy and a corresponding, customizable Canva template so you can feel confident presenting a branded PDF to your clients.

PART three

CLIENT EMAILS

Who doesn't dread writing the same email over and over again? These pre-written templates help with that immensely! We've already drafted the most important emails you'll need for corresponding with your clients over the course of their project (without sounding like a total robot).  Delivered in a Google Doc so you can edit, copy, and paste into your CRM of choice. 

PART four

TOOLS & TRAINING

Also included in your bundle (we can't help ourselves) is a list of recommended tools and resources for implementing your Client Experience Bundle and taking things once step further. In case you're not familiar with Canva (or even if you are), we've provided a brief Canva training video so you know exactly how to customize your templates.

You're constantly getting questions throughout your client process - or just not serving at as high of a level as you'd like to

Curious if it's for you?

You want to create a 5-star experience but you're short on time to generate all the elements to do exactly that every. single. time.

01

02

THIS BEST FOR THE SERVICE-PROVIDER
WHO FEELS LIKE:

You type and send the same sort of client emails over and over again (like confirming calls, sending proposals, sending drafts, and more)

03

You wish there was a better way to offboard clients without feeling like it just ‘ends’ after delivering the final files

04

You're working with a systems strategist, VA, or OBM who needs these elements to set it all up for you

05

THINK ABOUT IT...

There are a few options. Do the same thing you're currently doing - ahem, wasting time and drowning in client servicing - while hoping & wishing for a better testimonial. Use the auto-generated copy within your CRM (zzzzzzzz...). Or snag our bundle and benefit from it for years.

I knew the minute I got my hands on it that it was going to be something I forever recommended for my clients to purchase moving forward. It's basically the only resource you need to build out an amazing experience for your clients through Kaitlyn’s skilled copy templates, Canva templates (that can be branded to your business), and the recommended tools for plugging it all in. Basically, it’s your thought-out solution to writing all the content to kick off or offboard a project, while also crafting it in an easy-to-digest format. That way, your clients will have all the answers to their questions and understand your work process, so you can stop spinning your wheels by answering the same, redundant emails.

"The Client Experience is basically your golden ticket to forming the right words for your client onboarding and offboarding experience."

BROOKE SAGER

THE BLAIRE HOUSE

"Following that one-liner highlight from your client's testimonial you are going to want to add the entire thing hear to really drive home how awesome people think your course or product is."

— Shane

"I was able to start my own business, and I love it!"

As a professional copywriter and business owner since 2016, I know firsthand how difficult it can be to keep up with the hundreds of tasks that come with running a business...and having nothing to do with your craft. Not to mention, all the follow-up and correspondence to keep up with. SO - I'm here to share what's successfully worked for us while servicing more than 100 1:1 clients so you can stop drowning in admin and emails and do what you do best. Sound good?

cu founder & lead copywriter

I'm Kaitlyn.

hey there!

it

Check-out from this page, cheers to yourself, and eagerly await a delivery to your inbox.

01. BUY THE BUNDLE

Log-in to access the full bundle and start working through it, one section, one doc at a time. 

02. CUSTOMIZE

Once it's all been filled in, edited, and uploaded within your systems, it's time to  deliver that killer client experience.

03. implement

HOW

WORKS