...with a swarm of referrals with them!
Because let's be honest, if the path to getting there felt really shaky and left your client lost and confused the majority of the time, they'll be less than ecstatic about the final product, no matter how great it is. But with the right copy components and systems in place, you can make your clients feel cared for from start to finish.
That's what we consider a luxury experience and that's something they'll be excited to share with others.
Created to help you work more efficiently and serve your clients more thoughtfully, this bundle provides you with the copy and the design templates you need to deliver a smoother, more streamlined, and more personality-fueled experience from first call to final deliverable.
save time & plan to impress
This is what you'll promptly send to clients after they've signed their contract and paid their initial deposit. It's a great way to greet them, reiterate the most important parts of your process, and further communicate your expectations on their end. Delivered in a Google Doc for you to edit our provided copy and a corresponding, customizable Canva template so you can feel confident presenting a branded PDF to your clients.
After sending off your final deliverables, there's a little bit more work to be done. You still need to complete their offboarding! This is one of the best ways to do so. You get to include all the pertinent info and need-to-knows so they can make the most out of their investment (all without repeating yourself a million times). Delivered in a Google Doc for you to edit our provided copy and a corresponding, customizable Canva template so you can feel confident presenting a branded PDF to your clients.
Who doesn't dread writing the same email over and over again? These pre-written templates help with that immensely! We've already drafted the most important emails you'll need for corresponding with your clients over the course of their project (without sounding like a total robot). Delivered in a Google Doc so you can edit, copy, and paste into your CRM of choice.
Also included in your bundle (we can't help ourselves) is a list of recommended tools and resources for implementing your Client Experience Bundle and taking things once step further. In case you're not familiar with Canva (or even if you are), we've provided a brief Canva training video so you know exactly how to customize your templates.
You're constantly getting questions throughout your client process - or just not serving at as high of a level as you'd like to
Curious if it's for you?
You want to create a 5-star experience but you're short on time to generate all the elements to do exactly that every. single. time.
You type and send the same sort of client emails over and over again (like confirming calls, sending proposals, sending drafts, and more)
You wish there was a better way to offboard clients without feeling like it just ‘ends’ after delivering the final files
You're working with a systems strategist, VA, or OBM who needs these elements to set it all up for you
I knew the minute I got my hands on it that it was going to be something I forever recommended for my clients to purchase moving forward. It's basically the only resource you need to build out an amazing experience for your clients through Kaitlyn’s skilled copy templates, Canva templates (that can be branded to your business), and the recommended tools for plugging it all in. Basically, it’s your thought-out solution to writing all the content to kick off or offboard a project, while also crafting it in an easy-to-digest format. That way, your clients will have all the answers to their questions and understand your work process, so you can stop spinning your wheels by answering the same, redundant emails.
"Following that one-liner highlight from your client's testimonial you are going to want to add the entire thing hear to really drive home how awesome people think your course or product is."
Check-out from this page, cheers to yourself, and eagerly await a delivery to your inbox.
Log-in to access the full bundle and start working through it, one section, one doc at a time.
Once it's all been filled in, edited, and uploaded within your systems, it's time to deliver that killer client experience.